At Spectrumlabs S.A., we are committed to respect your privacy and safeguard your personal data. Our Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage with our services, in full compliance with the General Data Protection Regulation (EU 2016/679 – GDPR) and the applicable national legislation.

For any inquiries or requests regarding this policy, please contact us at:     info@spectrum-labs.gr.

 

1. What Constitutes Personal Data

Personal data refers to any information that directly or indirectly identifies a person. This may include, but is not limited to:

• Full name.
• Email address and other contact information.
• IP address, cookies, and other online identifiers.

2. How We Collect Your Data

We collect personal data through various interactions you may have with us, including:

• Directly from you, when you fill out contact forms, subscribe to our newsletter, or communicate with us via email.
• When you use our supply order form for kit orders.
• Automatically through your browsing activity, via the use of essential cookies that support core website functionality.

3. Purpose of Processing

We process your personal data solely for legitimate and explicitly defined purposes, including:

• Execution and oversight of order fulfillment operations.
• Provision of customer support and management of inquiries.
• Distribution of newsletters (subject to your explicit consent).
• Compliance with applicable tax or other legal obligations.

4. Cookies

Cookies are small text files stored on your browser when you visit a website.

Our website uses only strictly necessary cookies, which are essential for the basic operation and security of the site. These cookies enable core functionalities such as secure navigation, submission of forms, and maintaining encrypted sessions.

We do not use cookies for analytics, behavioral tracking, or advertising purposes.

Upon visiting the site, you will be informed about the use of cookies via a notification banner. You may modify your browser settings at any time to manage or block cookies; however, please note that this may affect the website’s functionality.

5. Sharing of Data with Third Parties

We do not disclose your personal data to third parties, unless:

• It is necessary for the fulfillment of contractual obligations (e.g., partnering courier companies).
• We are legally required to do so by law or court order.

Any such disclosure is conducted in full compliance with applicable data protection legislation and exclusively for the purpose of delivering the requested services.

6. Data Security

Our website utilizes a secure SSL connection, ensuring that all data transmissions are encrypted via HTTPS. Access to personal data is strictly limited to authorized personnel only. Furthermore, we continuously monitor, update, and enhance our security measures and systems to safeguard against unauthorized access, data breaches, or any other security threats.

7. Your Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

• Right of access.
• Right to rectification of inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”).
• Right to restriction of processing.
• Right to object to processing.
• Right to data portability.
• Right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

To invoke any of the aforementioned rights, please contact us at: info@spectrumlabs.gr

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law (e.g., tax obligations).

9. Contact

If you have any questions regarding this Privacy Policy or to exercise your data rights, please reach out to us at: info@spectrumlabs.